If your item arrives damaged, please email photos & your order number to info@sweetlilhome.com within 48 hours of item being marked delivered. If your order arrived damaged due to mishandling by the USPS, please include images of the mailer/box. 

Due to our small size, we are unable to offer returns or exchanges. However, if you are unhappy with your purchase, please feel free to send us a message, and we will do our best to assist you.

For any questions about our return policy, please reach out to us at info@sweetlilhome.com.

Welcome to Sweet Lil Home! By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. General Information

Sweet Lil Home provides products for personal, non-commercial use only. By using this site, you confirm that you are at least the age of majority in your state or province of residence or have provided consent to allow any of your minor dependents to use this site.

2. Product Information

We strive to display accurate product information, including descriptions, pricing, and availability. However, we cannot guarantee that product descriptions or other content are error-free, complete, or current. We reserve the right to make changes or corrections to product information without notice.

3. Pricing & Payments

Prices listed on our website are subject to change without notice. We accept various forms of payment, including major credit cards and PayPal. All payments must be made in full at the time of purchase. Any applicable taxes will be calculated based on your shipping address and displayed at checkout.

4. Shipping & Delivery

We process orders as quickly as possible and aim to ship within the time frame noted at checkout. Sweet Lil Home is not responsible for shipping delays or lost packages once an order has left our facility. You are responsible for providing accurate shipping information, and any delivery issues due to incorrect information may result in additional fees.

5. Returns & Refunds

Our return policy allows returns within 14 days of delivery, provided the items are unused and in original condition. Non-returnable items include candles, wax melts, and handcrafted wood decor. Approved returns will receive store credit rather than a refund. For more information, please see our Return Policy.

6. Intellectual Property

All content on our website, including images, logos, product designs, and text, is the property of Sweet Lil Home and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any of our content without prior written consent.

7. Limitation of Liability

Sweet Lil Home is not liable for any damages, losses, or injuries resulting from the use of our products, website, or services. To the extent permitted by law, Sweet Lil Home disclaims all warranties, express or implied, related to our products and services.

8. Indemnification

By using our site, you agree to indemnify and hold Sweet Lil Home and its affiliates, employees, and suppliers harmless from any claims or demands arising from your violation of these Terms of Service or your misuse of our products or services.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Nebraska. Any disputes arising from these terms or your use of the website will be resolved in the courts of Nebraska.

10. Changes to Terms of Service

Sweet Lil Home reserves the right to update or modify these Terms of Service at any time without prior notice. Changes will be posted on this page, and your continued use of the site after any changes constitutes acceptance of the revised terms.

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.