Shipping policy
At Sweet Lil Home, we’re committed to ensuring your order reaches you as quickly and efficiently as possible. Here’s what you can expect when it comes to shipping.
1. Processing Time
- Orders are typically processed within 1-3 business days of purchase. During peak times, processing may take a little longer.
- Custom or personalized items may require additional processing time. Please check individual product pages for specific details.
2. Shipping Rates & Delivery Times
- Shipping rates are calculated at checkout based on your location and selected shipping method.
- Standard shipping usually takes 3-7 business days within the continental United States. Expedited options may be available at an additional cost.
- Please note that we do not currently ship internationally.
3. Order Tracking
- Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor its progress.
4. Shipping Delays
- While we do our best to meet estimated delivery times, unforeseen circumstances such as carrier delays, holidays, or weather events may affect delivery. We are not responsible for delays once the package is with the carrier.
5. Incorrect Shipping Information
- Please ensure that your shipping information is accurate when placing an order. Sweet Lil Home is not responsible for items shipped to incorrect addresses provided at checkout. If you notice an error, please contact us at info@sweetlilhome.com immediately.
6. Lost or Damaged Packages
- In the rare event that your order is lost or damaged during transit, please contact us at info@sweetlilhome.com so we can assist you in resolving the issue. We recommend reaching out within 7 days of the delivery date.
7. Special Shipping Requests
- If you have any specific shipping requests or require expedited processing, please reach out to us before placing your order. We will do our best to accommodate your needs.
Contact Us For questions about your order or our shipping policy, please email us at info@sweetlilhome.com.